Josh Barlow
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Recent activity by Josh Barlow-
How long does delivery take?
Click and Collect: 2-4 working days. You will be notified when your order is ready. UK: Priority: 1-2 working days* Standard: 3-5 working days *Priority delivery will only be available Monday-Thu...
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How much is delivery?
In the United Kingdom, there are two delivery options: Priority (£6.50): 1-2 working days* Standard (£4.95): 3-5 working days *Priority delivery will only be available Monday-Thursday. Any orders...
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In-store returns
For items purchased online and returned in-store, bring proof of purchase, online receipt or delivery note. Ensure the items are in original packaging, with tags, and in a resalable condition (unle...
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Faulty or defective products
If you receive damaged or defective products, inform us immediately. Contact us by email, telephone, or in writing, providing details, order number, and confirmation reference. Stop using defective...
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Can I return an item?
Returns within 28 days: You can return any item within 28 days of receiving it, as long as it is in its original condition and packaging. We will refund the full purchase price, excluding postage c...
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How do I check my order status?
You will receive emails from the club updating you on the status of your order. Once the order has been dispatched, you will receive a tracking code which will allow you to check the delivery statu...
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Can I change my order (e.g. address)?
No, once an order is placed, supporters are unable to make changes to details such as their address. If any changes are required, including changes to personal information, it is the supporter’s re...
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Can I cancel my order?
To cancel your order, you must give notice in writing of the cancellation of your order to Blackburn Rovers at the returns address at mailorder@rovers.co.uk or Roverstore, Ewood Park, Nuttall St, B...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...